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HyperVisu / Services & Data

Push Notifications

How alerts reach phones: per-object rules, automation actions and per-user settings.

elausys · 07 August 2026
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HyperVisu can alert phones and tablets even when the app is closed. The server sends push notifications through the HyperVisu notification service to every device where a user is signed in to the app with notifications enabled.

What sends a notification

  • Per-object notification rules. On any communication object you can define a rule — notify when the value is equal to, above or below a threshold, with a repeat interval so you are not flooded (see “Object Settings, Logging & Notifications”). Example: "warn me when the freezer temperature rises above −15 °C".
  • Automation notification actions. Any automation can include a push-notification action with your own message (see “Automations”).
  • Videophone rings. When the door station calls its ring webhook (see “Cameras & Videophone Setup”), a bell press triggers an immediate notification, regardless of notification rules, so the ring reaches phones that are not running the app. A station without a ring webhook (a Dahua VTO cannot call one) rings only the apps that are running (see “Notifications & Videophone”).

Per-user control

Each user chooses whether to receive notifications in the app under Settings → Notifications (see “App Settings & Personalization”). A user who turns notifications off stops receiving object-rule and automation notifications on their devices.

📘 Note: A device only receives notifications after the user has signed in to the HyperVisu app on it at least once.

Frequently Asked Questions

Can notifications arrive while the app is closed?

Yes. Push notifications can reach phones and tablets where the user has signed in with notifications enabled.

What can trigger a push notification?

An object’s threshold rule, an automation notification action or an incoming videophone call.

How do I stop object and automation alerts for my account?

Turn off notifications under Settings → Notifications. This is a per-user choice.

Why does a new phone receive no notifications?

The user must sign in to the HyperVisu app on that device at least once before it can receive notifications.

Keep exploring

Find the other guides for this product in the documentation.

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