| Symptom | Checks |
|---|---|
| Gateway webpage unavailable | Check auxiliary supply, Ethernet cable, Network LED, IP address and subnet. Factory IP: 192.168.1.51. |
| Network on but Connected off | Check inverter connection setup, server address, matching TCP port, Unit ID and ETS inverter model. See Sections 4-6. |
| Connected on but no KNX values | Check KNX connection, physical address, application download and group addresses. Wait for the polling interval. |
| Battery or meter values missing | Check installed equipment, ETS parameters and object availability in Section 8. |
| Power direction seems reversed | Compare the value with the actual equipment state and the sign conventions in Sections 7 and 8. |
| Module status is non-zero | Read the status, check communication settings and provide the code and firmware version to Elausys support. |
Factory Default Reset
To restore the factory defaults, toggle KNX programming mode four times in succession within 30 seconds using the KNX programming button on the front of the gateway. On the fourth toggle, the Network status LED flashes three times before the module resets. All parameters, including network settings, return to their default configuration. The gateway is then accessible at its fixed IP address, 192.168.1.51. The ETS application remains loaded and does not need to be downloaded again.
KNX status and programming mode
The gateway administration page also displays the KNX bus status and allows you to switch KNX programming mode on or off.